Many of our Customers come back to Broadgate year after year for their telephone and hosted systems. It’s our service, our attention to detail, and our wealth of knowledge and expertise that set us apart from the competition. We know how difficult it can be to find the right system for your needs, which is why we customise every system to make it work specifically for your business.
Our Account Managers work closely with your organisation to make sure projects run smoothly and within budget. Telephony is changing fast and finding your ideal solution isn’t easy. With the right choice, there is great potential to reduce costs and improve efficiency.
We monitor closely how smoothly your project is being run and regularly carry out our own internal quality control. In 2016, with 100 Customers surveyed, every customer was happy with their new system and the installation process.
When it comes to our Customers nothing is ever too much trouble. We pride ourselves in the design of a quality solution for you that combines service and value. Each system is created for you because no two Customers are the same.
Because we are experts in what we do, when we specify your system, our team of experienced engineers will work with you to design a system that satisfies both your immediate requirements, and evolves with you into the future.
Support and Continuity
Once your telephone system from Broadgate has been installed, you will be very well supported for many years to come. We support many customers who have been with Broadgate for over 15 years because they remain delighted with the service we provide. The key contacts that look after our customers have many years’ experience with Broadgate.
- We promise that we will reduce the costs of your telephone installation and the cost of your calls, if at all possible
- We will only ever supply a first-class telephone technology to ensure maximum reliability, efficiency and cost effectiveness.
- We guarantee to support your new telephone system for a minimum of 7 years from date of installation.
- All our engineers are all highly qualified and fully experienced who will complete your installation with the minimum of disruption or delay to your business.
- We won’t be beaten on price.