Built for most businesses. Matched to yours.
GoYap, our own cloud phone system, gives most businesses everything they need at the right price. For particular needs, we also offer leading platforms and Microsoft Teams.
Three ways to run your phones. One partner.
GoYap
Our own cloud phone system, built to give most businesses everything they need at the right price.
How GoYap worksLeading partner platforms
Such as BT Cloud Voice and Gamma Horizon, each chosen for what it does best.
Microsoft Teams
Calling through Teams, if that's where your team already works.
Teams calling optionsHappy with your phone system? Keep it.
Avaya IP Office, Mitel, Samsung and other on-site systems can connect to Broadgate with SIP trunks. Or blend the two: keep your system in the office and add GoYap for remote and mobile staff.
Our own platform
We own GoYap, so our pricing is competitive.
Work anywhere
Desk phone, desktop app and mobile app, with up to nine devices per user.
Handsets included
Included in your monthly cost, swapped free if they fail, with upgrades every three years if needed.
Bring your own device
Keep your existing handsets if they're on our approved list, such as Yealink, Polycom and Cisco.
Simple switching
We build and test everything first, so there's only a brief pause while your numbers move.
One partner
One bill, one support team and a named account manager.
Build the right plan for every user.
Every user gets the tools they need, and you only pay for what they use. Start with a business phone line, then add the desktop app, GoYap Mobile and any extras.
Every phone system essential, as standard
Even our basic business phone line includes all the standard features of a business phone system, such as voicemail to email, auto attendant, hunt groups, call queuing, call forwarding, do not disturb and call transfer.
Business phone line
A desk phone with all the standard features.
Add the desktop app
Calls, chat, presence and conferencing on your computer.
Add GoYap Mobile
Your business line on your mobile, anywhere.
Add the extras you need
Choose from the add-ons below.
Add what you need Optional add-ons
Over 60 features available. Mix and match for each user, with pricing built around your business.
Your logo on every phone.
We can put your company logo on every phone screen, set up before it arrives. Screens rotate between two or three images, so you can show your brand, GoYap or an office notice. No logo that suits a phone screen? We'll design one that does, for a small one-off fee.
Your office phone. On any computer.
Make and take calls on your business number from your computer, wherever you work. Open GoYap in your web browser, sign in and you're ready to take calls. Nothing to install, no special software. Prefer an app? Install it on Windows, Mac or Linux.
Your office number, anywhereIn the office, at home or on the road.
See who's availableLive status before you transfer a call.
Chat and presenceMessage colleagues alongside your calls.
Conference callsSet one up and invite people in seconds.
When every call counts. See every one.
For sales teams, customer service desks and call centres, GoYap adds the tools to manage busy lines and coach your team.
Call queues and supervisor tools
Route calls to the right team, with supervisor tools to manage busy lines.
Wallboards and reporting
Live wallboards and reports on call volumes, answer rates, wait times and agent performance.
AI call reporting New
Every recorded call transcribed, summarised and scored for sentiment, ready for coaching.
Contact centre tools, call recording and reporting are add-ons, charged separately.
Teams and mobiles, on the same system.
Popular with
Brochures
Free communications review
We'll look at how your business uses its phones today and recommend the right setup.
See it first. Then try it free.
We'll show you how GoYap works for your team in a short demo, then set you up with a free trial, usually within minutes.